Healthcare Managed Services

Healthcare Managed Services

Whether you are a multi-office physician practice holder, hospital, or non-profit provider of health services, the level of scrutiny on your IT performance and security has never been higher. The advent of HIPAA and other regulations has ushered in a new era of IT for the healthcare industry.

Regulatory mandates, data security and advancements in treatment have increased the complexities and risks that healthcare IT teams are tasked with managing. Despite the critical nature of these systems, many healthcare IT organizations lack the resources or available talent to fully staff their teams. Healthcare IT leaders must find ways to improve productivity without increasing budget.

R4 Solutions offer Healthcare Cloud Managed Services which enable healthcare organizations to affordably outsource the management of their IT infrastructure to highly skilled experts. Using best practices and a rigorous focus on HIPAA compliance, we can manage all aspects of your IT infrastructure. Security, monitoring, patch management, and professional services are all available. Focus your IT resources and staff on initiatives that improve patient care, and leave rest to us.

We do more than help you find the best staff. We help you find the best ways to optimize your staff. Our Managed Services Program (MSP) helps you streamline your entire workforce planning process so you can optimize your core, per diem and locums staff and deliver the best patient care, in the best ways. Our Healthcare IT’s Managed Services consultants recognize the difficulty many organizations are experiencing with ongoing user and system support, regarding both quality and cost. EHR support is all-consuming to an IT department.


Solutions offered with our Managed Services:
  • Advisory & Consulting: Establishing a steady-state EHR support model that meets the needs of your organization can be a difficult exercise.
  • EHR Application and Practice Support:It turns out the implementation of your EHR was the easy part. We also provide local, on-site support team trained to support your EHR.
  • Clinical Service Desk:The service desk is often the first, or only, line of defense in an organization’s support model.
  • Legacy Support: We also address the support challenges posed by legacy systems and conversion issues.