IT infrastructure

Finding, organizing, and presenting critical business information – data, procedures, and processes – through effective knowledge management in your company.

We help you define, build, and manage your company’s critical business processes utilizing our ERP, CRM, and application development skills.

How Can R4 Solutions, Inc. Help with Your Infrastructure Challenges?

From cloud to data center management applications - Is your organization searching for the perfect IT solution provider to help rethink your infrastruture issues? Check out the list of our IT infrastruture services below.

CYBER SECURITY SERVICES

We provide you with the confidence you need to maintain a strong security posture. We have you covered from enablement through transformation to sustainment.

Enterprise Asset Discovery for a comprehensive picture of what you need to secure.
Ensure that your perimeter is safe by using a penetration test
AI-powered Threat Detection to identify any threats that may have gained access to your network
24×7 all-round assistance from our experts

INFRASTRUCTURE SERVICES

Our top-tier infrastructure management, design, and support services can help you align function and technology to enable digital transformation.

Services to assist you in competing and leading through the transition to new business technologies.

Improving the delivery of your company’s services (internal or managed, on-premises or cloud infrastructure services)

END-USER COMPUTING

The significance of selecting, aligning, and integrating computing technologies within your environment has grown as computing solutions become more accessible and commoditized.

With our Management Services, your end-user can get complete control over your computer’s settings, applications, and end-user applications.

Large-scale technology upgrades (e.g., operating systems and applications upgrades) are carried out quickly and effortlessly.

Service desks are manned by a team of trained, certified specialists that can assist you with all aspects of your network security needs.

Endpoint management to keep track of all your mobile and other devices connected to your networks.

ENTERPRISE COMPUTING

Our experience in IT infrastructure services, networks, data centers, and service delivery models helps clients support critical business systems for growth and operational efficiency.

• Server and Storage Warehouse
• Networking
• Safety
• Improvement and Virtualization
• Platform Maintenance

SERVICE MANAGEMENT

Ensuring that your people and tools are in place to enable key business processes is our job. We help you manage the people and technology that support these vital functions.

• ITIL Ideal Practices and Streamlining
• IT Service Management (ITSM) Design, Application, and Updates
• IT Service Management Support

KNOWLEDGE MANAGEMENT

Knowledge Management technologies help you transform organic business knowledge into digital assets. Our gamification of the knowledge process captures analog information into digital assets.

Associating business, technical, and compliance relationships to organize digital assets
Knowledge sharing across all users via self-service assistance for technical or process difficulties.

INFRASTRUCTURE MANAGEMENT SERVICES

We assist you in maintaining the performance and functionality of your infrastructure and supporting applications. We also provide managed L1 assistance for your end-users for IT or business issues.

• Managed Services for the IT Service Desk Platform
• Deskside and/or Remote End User Support
• Platform Improvement